Hydro One is making a commitment to help their customers through these trying times.
70 percent of Ontarians don’t know about Hydro One’s pandemic relief funds and that’s why the company is launching its Connected For Life awareness campaign.
Hydro One spokesperson Jay Armitage says the campaign aims to promote financial options available and is a promise to customers to keep them connected to power.
“We know that we connected them with our pandemic relief program or set them up on installment plans,” Armitage says. “We can help get our customers back on track when they are facing hardships.”
Over the last year, Hydro One was the first utility in Ontario to offer a pandemic relief program and says it returned around $5-million in security deposits to more than 4,000 business customers.
Armitage adds the pandemic has made us realize just how essential power is to our every day lives.
“With more people navigating working from home and virtual schooling, we see that we have a deep responsibility to support customers and communities through this crisis,” she says.
Some options available include flexible payments or choice of price and plan.
If you’re struggling to make your power payments, Armitage says to call Hydro One to find out your options.
More about the Pandemic Relief Fund.
More about the Small Business Relief Fund.
