The ongoing COVID-19 pandemic continues have mental and financial impact on Canadians.
To mark National 211 Day, United Way Centraide Canada says frontline staff with the helpline are hearing first-hand from Canadians about these issues.
Key Findings
- 19% of respondents say they haven’t been able to pay one or more bill since the pandemic began
- 12% of respondents say they’ve experienced food insecurity at some point since the pandemic began
- 76% of respondents say the pandemic has had an effect on their mental health
- Specifically with mental health 57% of respondents point to an increase in stress, 55% anxiety and 36% depression
- The number of calls to 211 was 30% higher from March to December 2020 as compared to the same time period in 2019
211 is a free, confidential information and referral service that connects people to government, and community-based programs and social services in their vicinity.
